Refund Policy

With respect to any purchase, you must request your money back within 30 days of the purchase. You may request your money back by emailing raymi@ceibarootwellness.com. That email must contain information about the service you purchased, the date of the purchase, and the email and name associated with any such purchase. You are not required to submit any proof that you have completed any work or meet any other requirements.

Upon determining that you are entitled to a refund pursuant to this policy, Ceiba Root Wellness, LLC will promptly issue an instruction to its payment processor to issue the refund. Ceiba Root Wellness, LLC does not control its payment processor and will not be able to expedite any refunds.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources. 

Any customer may redeem a money-back guarantee from the Company only once per p. In other words, after a customer has received a refund for a product under this money-back guarantee, that customer shall not be entitled to a refund if that product is purchased again.